Klein Honda

10/02/2008 Posted by samanthagoyle

My husband and I recently moved into the Seattle area from California. We had a Honda Pilot that needed to be serviced. The service light alert popped up in the dash and we did not know where to take our Pilot in for servicing. I started to search for recommended local Honda dealers on google and city search and noticed that I had a couple of choices, but I wanted to get my Pilot serviced by a reputable dealer. So I read several dealer reviews and decided to go with the dealer that had the most positive feedback. I wanted to be certain that I was going to be treated well and receive a fair price because in the past I was taken advantage of. (I will not provide the dealer name that did this to me in California). The recommended dealer was Klein Honda, so I called them up and scheduled an appointment. When I brought my car in for servicing, Klein Honda promptly greeted me and asked if I wanted a shuttle ride or wait in the lounge until my car was done. I thought that was just wonderful that they gave me options. I decided to wait and the car was serviced faster then expected. At checkout when paying for my bill they asked me if I was a Klein Honda rewards card member. I replied no and then my service advisor proceeded to explain the details of the program. He showed me how I can save a lot of money today and on every service visit. I decided to register for the program and my bill was cut in half. I remembered that everyone I came into contact with at Klein was happy and energetic. I had a great experience with this dealer and will return in the future when my Pilot needs more servicing.

09/26/2008 Posted by tchurchill

I had spent my entire Saturday driving around to different car lots and fighting with the wonderful traffic of todays society to come up empty handed on buying a car. I went back home tired and highly frustrated in my attempt to find the next dream car. The entire experience just sucked. I wondered if it was worth the hassle to buy my first vehicle. I seriously thought about just buying a bicycle and taking the city transit bus. So Sunday morning I had enough encouragement to try again. This time I decided to try my hometown Everett and stay away from mainstream Seattle area. At the time I thought that I could get a better deal in Seattle, but soon realized this was not the case. So I drove to several local car dealers and was still not "wowed!" Then I stumbled upon Klein Honda in Everett and felt at ease. The atmosphere was different and it just fitted my personality. It could have been the helpful salesman ( ex Nordstrom employee) so he knew what customer service was about. So I got along with him great. We started looking at some cars and then suddenly, I saw it. It was perfect and I told him that this is finally the one. It was a black Honda Accord with tinted windows. Man it looked aggressive, I had to have it. So we talked numbers and came to an agreement that fit my budget. It was actually all pretty easy. I just wanted to tell me story and thank Klein Honda for helping me find that perfect first car. Thanks again and I do recommend Klein Honda to everyone! I am sending my grandma there for sure

1 out of 1 people found this review helpful

09/08/2008 Posted by diginav

These guys rocked me in a 08 Fit Sport and I couldn/t be happier! In and out in 3 hours with a saleman that was both courteous as he was knowledgeable. I'd recommend this dealership to anyone who asks. Paid book value on my trade and sold the new Fit to me at a fair price (especially consdering their selling like hotcakes.Every other place had them marked wayyyyyy up. I could tell they really wanted my business. Best experience I've ever had in the car business.

Pros: courteous professional staff. Efficient sales process.

03/17/2008 Posted by JG0614

We just purchased a vehicle from the used inventory lot at Klein Honda. Not only are we thrilled with the car we found there (excellent condition, low milage, great price) but we found Klein Honda to be among the best of the dealerships that we have visited over the past few months while car shopping. The salesman were very knowledgable about the vehicles we were interested in and they were all very helpful and friendly. We felt very comfortable looking around the lot without feeling pressured. Once we decided on the car that we wanted the paperwork and the actual process of purchasing the vehicle was pleasant and completely hassle-free. We really appreciated the honesty and professional integrity of the people at Klein Honda. I highly recommend Klein Honda!

Pros: Inventory selection, service, expertise

Cons: None!

03/06/2008 Posted by toddwhite42

This was my third car buying experience and I must say that it was the best. I decided to switch my loyalty and go to an import and buy a Honda Accord. This was a great decision. I just love the way the Accord handles and smooth acceleration, plus it looks cool. The best thing that I enjoyed about Klein Honda was the fact that they listen to my wants and needs and were not pushy. They answered all my questions and I was able to buy with confidence and pride. I know that I will be returning in the near future and I have already sent my relatives their to buy their new CR-V. I truly understand their concept of "Where you're simply treated better! In addition, I have already used my free oil change (a gift you get with your car) and the same solid service is instilled in their service department. Thanks Klein Honda

Pros: They treat you with respect and listen to your wants and needs

Cons: the only con would be that they were busy, but were still able to meet all of my needs

12/04/2007 Posted by dwfunk32

Too often we go through life without acknowledging excellent service and quality treatment received from an auto dealership. I recently purchased a vehicle from Klein Honda in Everett, Washington and I am compelled to share with others the excellent service I received from this family owned and operated Honda dealership located in Everett, Washington. I was looking for a specific vehicle and the Klein family went out of their way to locate exactly what I was looking for in a new car. (Price, color, options, etc.) The actual purchase was negotiated without pressure and their sales and service staff were professional, informative and passionate about making feel me feel comfortable with my decision and remain within my allocated budget. The paper work and financing was handled quickly and efficently with no issues or surprises. My new car was delivered when promised and surpassed all my expectations. It is very encouraging to encounter a dealership that prides themselves in being able to deliver a quality product at a reasonable price. Prior to finalizing my purchase from Klein Honda I shopped several other Honda dealerhips within a fifty (50) mile radius and at no time did any of the other dealers make an effort to work with me to satisfy my specific requirements. The other dealerships were focused on selling me a "car" from their inventory with little or no concern for my specific requirements. In conclusion, if you are looking to purchase a new or used vehicle I would recommend that you make Klein Honda your only stop. You will not be disappointed.

Pros: Knowledgable staff, huge selection, good location, fair pricing

Cons: None